Frequently Asked Questions

Plan your day – everything from when to visit, what to do, what to bring and where to go! Find the answer to some of our most frequently asked questions here and do contact us if you need anything. 

Important Opening Information

The leisure park soft and outside play areas will be closed on Monday – Friday for three weeks from Monday 31st January while we perform some of our regular seasonal maintenance.

The good news is that we’ll still be open at the weekends from 10am – 5pm!

Bowling, dodgems and food in our main building will be open as usual so do take advantage of our awesome bowling offer – where you get your second game free!

We will be reopening across the park from 17th May including bowling, dodgems, indoor and outdoor play areas and our cafe.  There will be social distancing guidelines and enhanced cleaning measures in place for your safety and ours. Follow along on Facebook for our most up to date announcements. 

We have delayed our opening until 17th May to ensure we can comply with all COVID regulations and give you the very best visitor experience.  Opening in May will mean that you have full access to almost all of our attractions across the park, both indoors and out.  

At this point we sadly won’t have our Animal Feeding Experiences available.

There will still be precautionary measures in place and our capacity will be reduced across the park for your safety and ours so booking will be essential

Our Animal Barn is home to some very happy creatures including: 

Horse
Holstein Friesian Cow
Shetland Pony
Ponies
Donkeys
Calves
Goats
Rare Breed Chickens
Geese
Ducks
Guinea Pigs
Rabbits

We are an all weather attraction – there is plenty to do come rain or shine! Our animal barn is fully indoors and we have a huge indoor play barn to keep the little ones happy.  Our ten pin bowling alley and dodgems are also under cover. And you can always stop for lunch or a cuppa in the cafe and wait for the rain to pass. 

Absolutely!

We have a spacious licensed restaurant and we take pride in providing delicious home made meals, prepared from local produce where possible.

Our reasonably priced restaurant menu offers a wide range of snacks and meals including, freshly cooked Cornish Pasties, Salad Platters, Burgers, Jacket Potatoes, Sandwiches, Toasties, Panini’s, Children’s Meals, Tea Cakes and Cornish Cream Teas. Hot and Cold Drinks are also available. And our Sunday Carvery is legendary!

The restaurant is open daily from 9.30 to 5.30 pm. 

Of course you can! We have a lovely outside picnic area to relax and refuel in.  You can grab some drinks to accompany your feast or some extra snacks from our takeaway window too. 

We do charge separately for the Dodgems and ten pin bowling, please see those pages for prices.  

Everything else within the park is included in your reasonable entrance fee.

Trethorne Leisure Park is a level, flat area and so incredibly wheelchair friendly.  The restaurant, bowling alley, games room and dodgems are all on one level. 

However, Trethorne is a working farm so there are a couple of uneven areas across the park. 

Yes, absolutely! Guide dogs are welcome throughout the park.  

Unfortunately other dogs are not permitted. 

Yes, we have lots of free parking right here on site just a short stroll from the entrance to Trethorne.  There is also sufficient parking for coaches and we welcome coach parties. 

Adjacent to the Leisure Park is our Country House Hotel and Golf Course offering a range of accommodation to suit the whole family.  As well as easy access to Trethorne, we’re located close to lots of Cornwall’s top family attractions so it’s the perfect place for a getaway. 

Please note that all return tickets are valid for three months from date of purchase, any tickets that are over three months are no longer valid and you’ll be ask to pay the admission price.

Guests who have the following documentation are entitled to one free carer ticket. However, the guest with the disability and any further members of their party will pay full price. Please show the relevant paperwork as well as suitable photo ID of the named recipient at the ticket kiosk when you buy or collect your ticket/s. For proof of disability, please bring any ONE of the following forms of documentation:

– Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent
Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been
awarded, or the actual Allowance book

– Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded

– Incapacity Benefit or Employment and Support Allowance (ESA)

– A valid Blue Badge

– In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual
Impairment (CVI)

– A local authority registration document which is local to the attraction where it is being submitted

– A recognised Assistance Dog ID Card

– Credibility’s Access Card

A carer must be over 18 years of age and capable of assisting the guest who has the disability. The carer
would be expected to understand the disabled person’s condition and assist them in managing it for the
duration of their visit.

Foster carers do not get a free carer’s ticket.

Important announcement

We'll be closed on Monday, Tuesday and Wednesday from 31st October - 12th December

To help make some important updates and refurbishments to the park over the coming weeks, we’ll be closed on Monday, Tuesday and Wednesday of each week from Monday 31st October until Monday 12th December. 

This allows us to make the most of a quieter time to make sure all of our facilities are tip-top for you and your little ones.

The park will be open as normal on Thursday – Sunday each week and we look forward to seeing you all soon!